Please be aware that shipping availability & delivery speeds are affected by Covid-19

FAQs

WHY SHOULD I ORDER FROM FORZA TEES?

There are many great reasons to buy from forzatees.com:

  • GUARANTEED SAFE AND SECURE CHECKOUT via: PAYPAL | VISA | MASTERCARD | American Express
  • LIMITED EDITION PRODUCTS - NOT FOUND IN STORES. Our designs are created in-house by Forza Tees as well as working with some of the industry's top designers to create unique products not available anywhere else but here.
  • HIGHEST QUALITY STANDARDS. Our products are sourced from the highest quality manufactures in The United States & Europe and printed or embroidered using the best printers and machines in the business to provide products that are fashion forward and to the highest standard possible. We pay more for our products to ensure we have the softest, highest quality t-shirts & apparel on the market.
  • FAST WORLDWIDE SHIPPING. Our products are print-on-demand with more than half of all orders being dispatched in less than 3 days, direct from The United States or Europe to provide you with the best possible customer experience.

DO I NEED TO HAVE AN ACCOUNT TO ORDER?

No, you don't need an account to place an order with forzatees.com.  You can quickly and easily place an order as a guest.  But, there are some perks if you have an account with us:

  • Quick checkout process
  • Easily view your order status and order history
  • Special Offers and discounts only available to account holders
  • Competitions for Forza Tees Members
  • Receive news and updates about our latest releases

WHERE ARE YOU BASED OR WHERE DO YOU SHIP FROM?

Forza Tees was founded in the United Kingdom and is based in the beautiful Kent countryside.

In order to best serve our US and Worldwide based customers, we have established production and fulfilment centers on the East and West Coast of the United States as well as mainland Europe. This allows us to ship orders direct to our customers from the fulfilment center which is closest to you in order to give you the best service possible.

US-based customer orders will ship from one of our two US-based fulfilment centres while European orders will ship from our EU based location. Worldwide based customer orders may ship from either location, depending on which is best for the final delivery location.

I HAVE FORGOTTEN MY PASSWORD, WHAT CAN I DO?

On the login page, click “Forgot your password?” and you’ll be able to enter your e-mail address to reset your password.

I TYPED THE WRONG EMAIL OR DELIVERY ADDRESS WHEN I PLACED MY ORDER

Please contact us as soon as possible so that we can change your email or delivery address.  We can change your email address, name, and address but we cannot change your order.

ARE THERE ANY EXCHANGE RATES?

Although we have a currency conversion on the site, this is used for information and guidance only.  All of our transactions at the checkout are based in US Dollars.

If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate on the date your card issuer processes the transaction.  Any exchange rates are controlled by your credit card company.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.  We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

HOW SECURE IS MY ONLINE ORDER?

When purchasing online using your credit card, all of your information is entered into an SSL secure web page.  Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved.  We do NOT store any of your credit card information on our servers.

HOW DO I CHANGE OR CANCEL MY ORDER?

If you need to cancel or change your order please contact us as soon as possible. Once an item enters production it is no longer possible to change or cancel your order.

Any cancellation made after an order has been placed will be subject to a cancellation fee of $0.5 regardless of the time the order has been placed (even if it is within a minute) as the merchant processor/credit card charges a fee for cancellations.

Please note that any orders that have already been packed or shipped cannot be cancelled.

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized.  If the credit card has already been authorized for the purchase and the order is cancelled, we will issue a credit to the original method of payment.

HOW DO I SET MY SHIPPING ADDRESS?

You will be able to enter your shipping address during the checkout process.

Since our website and service are based in English, all the information that you type in on this site is required to be in English, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead.

CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped.  If you have made an error when entering your address, please contact us as soon as possible.

 

WHEN WILL MY ORDER ARRIVE?

You can find detailed information about shipping timescales on our shipping page here.

The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email you with your tracking information.  Delivery within the US or Europe is usually around 2-3 days after production and fulfilment but can vary depending on your location and the postal service.  Please be aware that the total delivery time is based on the production and fulfilment plus the actual shipping time.  Again, details can be found on our Shipping Page and/or product pages.

Please note that we are not responsible for delays caused by the customs department in your country.

HOW DO I TRACK MY ORDER?

We will email your tracking information as soon as your order has shipped. Usually, you will receive the tracking number after we have shipped your order.

CAN I USE SEVERAL DISCOUNT CODES IN ONE ORDER?

Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.

WHAT SHOULD I DO IF I NEED TO RETURN AN ITEM?

If you need to return an item, please contact us in the first instance with as much information as possible. We offer a 30-Day returns policy. Please consult our Refund & Returns Policy Page for more information.